Vivid's support is truly deserving of a 5-star rating; they consistently go above and beyond to ensure we have the best support when operating The Veloblade Nexus and Zip Core Packaging Suite. This level of support is truly invaluable to us. Since partnering with Vivid, our experience has been nothing short of fantastic. The Zip Core Packaging Suite opens up endless possibilities, and the ability to send a 3D Virtual CAD of a project, rather than creating a physical sample, has saved us an incredible amount of time.
Zip Core has been a solid addition to our setup, and has allowed us to stay ahead in the constantly evolving industry that is print. In terms of support, we’ve been really impressed, particularly the response times have been excellent. A special mention goes to Amelia, who’s been incredibly helpful and responsive throughout.