Looking for help or advice?

Our fully trained service engineers are always just a phone call away if you ever have a problem.  Even if you think you have a silly question to ask, we are here to help!

Call and ask for our service department on 0845 1 30 40 50 or email service@vivid-online.com

  

Need your machine repairing or servicing?


No problem!  We offer a fast and affordable service and the following options...

  • Extended Warranties & Maintenance Agreements 
  • Repairs & Servicing
  • Machine Cleaning
  • Expert Advice & Training
  • Machine Installation 
  • Electronic Testing 

 

Take 2 minutes to complete the Service/Repair Enquiry Form opposite and we will respond within 24 hours*. 

 

*Monday-Friday.

 

NEW!  How to laminate guides ...

Need a bit of help getting to grips with your new laminator?  We are introducing a series of Powerpoint step by step guides for you to download.

 

 

Just click on the laminator model you have purchased and away you go!

PP-260 - Peak Pro A4 Pouch Laminator
PP-330 - Peak Pro A3 Pouch Laminator
NEW - How to Laminate using the Linea DH-360, 450 and 650 models
Linea film loading instructions
NEW - How to Laminate using the Matrix Duo MD-460 and MD-650

 

NEW!  Peak Pouch laminator instructions - Available to download

Just click on the laminator you have purchased to download a pdf of the instructions.

 

 PN-230 - Peak Neat A4 Pouch Laminator
 PN-330 - Peak Neat A3 Pouch Laminator

 PN-450 - Peak Neat A2 Pouch Laminator
 PL-220 - Peak Lite A4 Pouch Laminator
 PL-320 - Peak Lite A3 Pouch Laminator
 PP-330 - Peak Professional A3 Pouch Laminator
 PP-450 - Peak Professional A2 Pouch Laminator
 PE-332 - Peak Educator A3 Pouch Laminator
 PE-452 - Peak Educator A2 Pouch Laminator
 PS-320 - Peak Performance A3 Pouch Laminator
 PS-450 - Peak Performance A2 Pouch Laminator
 PHS-320 - Peak Performance HS A3 Pouch Laminator

 

 To view this file, you will need the free Adobe Reader. Get Adobe Reader 
 

New product sheet downloads

EM-1400 Cold

EM-1600DHW


__________________________________________________________________________________