Launched in 1999, Channel Info magazine is the leading UK trade publication for dealers and resellers of all products and services for the office market.
During their recent feature, they posed the question "Is Back to School still relevant to the traditional Office Products dealer?" to key companies within the sector, including Helix, Stabilo, Pentel and Vivid.
"Will Amazon repair or replace that pouch laminator you purchased from them 5 years ago? Can they still get the parts to fix it? Do they offer a next-day, return-to-base service? At Vivid, we provide all of these services and more. This is an extended support and customer service we offer to all of our resellers."